FAQ


Is Ona Organics really nontoxic?

Yes! Ona Organics is a line of organic skincare. All of our ingredients are 100% natural and organic. Every ingredient is an active ingredient, chosen with purpose to nourish and revitalize the skin.

Are your products Vegan?

Our line is primarily Vegan with the exception of the Enliven Mask as it contains Pearl Powder. Our products and their ingredients are never tested on animals. 

Where do you source your ingredients from?

We source as many ingredients as we can from within the United States and directly from organic farms. All ingredients are 100% natural and organic. We do our research to make sure we have only the highest potency and purity and that our ethics align with the suppliers we source from. 

What is the shelf life of your products?

Our products are truly 100% natural and we do not use any unnatural preservatives. Our products typically have a shelf life of 12-24 months. For maximum freshness and potency please store our products out of direct sunlight and heat.  All of our liquid products include vitamin e alpha mixed tocopherols, a preservative approved for use in organic products.  In the rare case that you purchase one of our products and find that it is not at its freshest, please email us so we can handle this on a case-by-case basis. See our Contact Page.

When is the best time to apply the facial oil? Can I wear makeup over facial oil?

We recommend applying our facial oils after cleansing and toning, morning and night. They are meant to take the place of a cream moisturizer and you should not need another moisturizer if you use the correct amount of facial oil. Your face does not need to be completely dry to apply facial oil, in fact, it is helpful and increases absorption and application if your face is slightly damp with water from rinsing your cleanser or floral water from toning .

You can wear makeup over facial oil. Let your skin absorb the oils for a minute or two before applying makeup to allow the oil to be fully absorbed. If your skin feels oily after this, you are using too much facial oil. If your skin feels dry and you want more moisture, you are probably not using enough facial oil. 

How much facial oil should I use?

Most people need 3–6 drops, using more at night and less in the morning. Please adjust accordingly to your skin’s individual needs and how active a treatment you are seeking. 

Are your products gluten free?

Yes. All of our products are gluten free and do not come in any contact with gluten containing ingredients during production. One of our founders has Celiac so gluten free is in our core.

In what order should I use the products?

After cleansing your face we recommend that you first use the exfoliant, followed by the mask, and lastly the facial oil.

Do I need to use all the products to achieve results?

Using the complete ritual together will deliver maximum results however each product on its own is very effective.